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Discover how to build a holistic Total Workforce Management (TWM) strategy in this episode with Mickey Pelletier and Erika Novak. Learn practical steps for gaining workforce visibility, driving compliance, and optimizing quality—perfect for small teams ready to take action.
Top 5 Takeaways
Total Workforce Management (TWM) Must Be Holistic
Many in the industry define TWM too narrowly, focusing only on contingent labor. True TWM includes both employees and non-employees in a unified approach to engage, manage, and utilize talent across all classifications.
Start Small with Visibility
Total workforce strategies don’t require massive overhauls from the start. Begin with visibility, understand who is doing work, where they are, and how they’re classified. You can’t optimize what you can’t see.
Build a Targeted Business Case
There’s no one-size-fits-all reason to invest in TWM. Whether it’s compliance, cost reduction, speed to market, or quality of talent, choose the priority that matters most to your organization and build a case around that pain point.
Include Freelancers and “Invisible Talent”
Modern workforces include contributors like freelancers and influencers who may not have provisioning access. Track and integrate these workers into your systems so you can engage them compliantly and repeatedly.
Map, Standardize, and Collaborate
From HRIS to VMS to financial systems, data is fragmented and inconsistent. Align internal partners, define data fields, map sources of truth, and drive standardization across your systems to enable workforce insights.