Transforming Freelance Management at a Leading Global Organization

60%
reduction in time to hire
£805.5K
saved in staffing fees
£7 million
in potential tax penalties avoided
"Around 70% of our freelancer hiring process relies on Worksome, with all workers being paid on time, hiring managers gaining back control, and stakeholders having clear visibility over their contingent workforce operations.”
Senior Capacity Manager

Pain Points Before Worksome: Slow, Disjointed, and Costly

Before implementing Worksome, managing freelancers was slow and inefficient. Onboarding each freelancer took over five hours due to manual tasks such as contract approvals, compliance checks, and setting up suppliers across different platforms. The disjointed process caused major delays and made it difficult to track freelancers, increasing compliance risks and creating a stressful experience for both freelancers and hiring managers.

As a leader remarked, “The freelancer experience was poor, and the hiring manager experience was stressful.”

A Comprehensive Solution for Streamlined Operations

Faced with these challenges, the organization sought a centralized, efficient platform, and Worksome was the perfect fit. After a thorough review, Worksome’s robust platform was selected. Initially deployed in 2021 as a pilot, the platform was rapidly scaled across the organization. While the initial setup met the organization’s needs, further customizations were made, including the integration of billing systems, PO management, and enhanced features like timesheet tracking to automate hiring and invoicing processes.

Measurable Improvements: Faster Onboarding and Significant Cost Savings

With Worksome, onboarding time was cut in half, drastically reducing the time it took to hire and start projects. Centralizing freelance management led to millions saved in administrative costs, reduced compliance risks, and improved visibility into hiring processes. The organization now avoids potential tax penalties while giving managers and stakeholders better control over freelance operations.

One stakeholder shared, “Previously, managing contracts, payments, and compliance was fragmented. Now, with 70% of these processes managed by Worksome, our workers are paid on time, and our managers and stakeholders have regained control and visibility.”

Fast and Seamless Implementation Process

Worksome’s implementation process was quick and efficient. The initial onboarding of the organization’s team took only one week, and the results were almost immediate. Today, nearly the entire organization relies on Worksome to manage its freelance talent efficiently.

A senior leader noted, “The onboarding was smooth, and the impact was undeniable!”

Expanding the Partnership: Future Enhancements and Integrations

Looking forward, this global organization is set to deepen its partnership with Worksome by:

  • Advanced Integrations: Finalizing key integrations with internal systems to further streamline hiring and billing processes.
  • Expanding Talent Networks: Launching campaigns to grow their freelance talent pool and strengthen their network.
  • Enhanced Approval Processes: Bringing additional approval workflows onto Worksome’s platform to improve efficiency and transparency.

With Worksome’s support, this organization has transformed its freelance management into a streamlined, efficient operation.