Security & Trust

Enterprise security you can actually verify

Worksome is built for procurement teams that care about data.

We meet the standards your legal, IT, and security teams require. And we can prove it.

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SOC 2 Type II
Independently audited, 2026
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DPA AVAILABLE
Supporting GDPR, UK GDPR, and CCPA
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Hosted in the EU
(AWS Ireland & Frankfurt)
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Annual penetration testing
Independent third-party
How we protect your data

Security built into every layer

From infrastructure to access controls, Worksome is designed so that enterprises can deploy confidently without making exceptions to their security policy.

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Infrastructure Security

Hosted on AWS with an edge security layer provided by Cloudflare (DNS, WAF, and DDoS protection).

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Access Controls

Role-based access control (RBAC), SSO/SAML 2.0 support, and mandatory MFA for all internal staff. Principle of least privilege applied across all systems.

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Data Encryption

All data encrypted at rest (AES-256) and in transit (TLS 1.2+). Encryption keys managed via AWS KMS with annual rotation. No plaintext data leaves our boundary.

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Monitoring & Logging

24/7 automated anomaly detection, centralized audit logging retained for 12 months, and a Security Information and Event Management (SIEM) system in place.

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Vendor Management

All sub-processors reviewed against our security standards before onboarding. Full sub-processor list available here. Annual reassessment mandatory.

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Business Continuity

Automated daily backups with cross-availability-zone replication (Multi-AZ). DR tested annually with documented runbooks.

Worksome Intelligence

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Human-in-the-Loop Verification:

Worksome's AI features are built to support human decision-making, not replace it. Where AI output informs a material decision, a qualified Worksome staff member validates it before it is finalized.

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User Transparency & Consent:

In accordance with Article 50 of the EU AI Act, users are explicitly notified when interacting with an AI system.

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Ethical Scope & Safety:

Worksome Intelligence focuses strictly on administrative efficiency and document retrieval.

Certifications & Audits

Independent verification, not just our word

Third-party audits and internationally recognized frameworks are how we prove our security posture, not how we describe it.

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SOC 2 Type II

Annual audit by: Audit Peak

Independent SOC 2 Type II examination covering Security, Availability, and Confidentiality for the period January 1 to March 31, 2026.

Covers three Trust Services Categories: Security, Availability, and Confidentiality

Full report available to enterprise customers and prospects under NDA

Continuous control monitoring between audits via automated tooling

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GDPR & Data Protection

Our data-protection program is designed to support GDPR, UK GDPR, and applicable US privacy-law requirements. A Data Processing Addendum is available for customers.

Data Processing Agreement (DPA) available for all customers

Data Protection Officer appointed; contact: dpo@worksome.com‍

Privacy by design embedded in product development lifecycle

International transfers are governed by appropriate safeguards, including EU Standard Contractual Clauses and, where applicable, the UK IDTA or UK Addendum, unless an adequacy decision or another permitted transfer mechanism applies.

Retention schedules documented and enforced via automated deletion

Data subject and consumer rights requests (access, deletion, portability) documented and tested

Data Residency

Your data stays in the EU

All Worksome data is stored and processed in the European Union, hosted on AWS with GDPR compliance built in, not bolted on. For UK and US clients, that means clear, verifiable answers to residency questions in procurement and DPAs.

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EU-hosted infrastructure

All production data in AWS eu-west-1 (Ireland) & eu-central-1 (Frankfurt)

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GDPR by default

All data handled under EU jurisdiction and GDPR

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One answer for global procurement

UK and US clients are served from EU infrastructure · full transparency in our DPA

Shared Responsibility

Clarity on who owns what

Enterprise procurement teams often ask how responsibilities are split.

Here's exactly how it works between Worksome and your organization.

Responsibility area Owner Detail
Infrastructure & Cloud security SHARED Physical security managed by AWS; security configuration, edge security (Cloudflare WAF/DDoS), and application layer managed by Worksome.
Application security & patching WORKSOME SDLC policy, code review, dependency scanning, annual pen tests.
Encryption at rest and in transit WORKSOME AES-256 at rest; TLS 1.2+ in transit; no customer action required.
User access to your Worksome account YOUR ORGANIZATION Your admin team controls who gets access and at what role level.
SSO / identity provider integration SHARED Worksome supports SAML 2.0; your team configures the IdP connection.
Freelancer data quality & accuracy YOUR ORGANIZATION Data entered by your team or freelancers remains your responsibility under GDPR.
Incident notification WORKSOME We notify the relevant customer without undue delay in accordance with our DPA.
DPIA / internal privacy reviews YOUR ORGANIZATION We provide supporting documentation; your DPO conducts the DPIA.
AI Decision Validation SHARED Worksome staff manually validate AI outputs in the backoffice, while your users provide final judgment on results for business decisions.
Security contact: security@worksome.com
Responsible disclosure: security@worksome.com
Incident Response

Fast, transparent response, every time

Enterprise procurement teams need to know exactly what happens during a security event.

Here is our committed response timeline.

<35 Minutes

Triage

Automated alerts trigger immediate triage by our on-call security team. We maintain a 35-minute average response time for all critical system alerts, 24/7/365.
≤ 4 Hours

Containment

Affected systems are isolated and initial containment measures are applied within four hours of a confirmed incident to prevent further impact
Without undue delay

Notification

We notify the relevant customer without undue delay in accordance with the DPA, including all available facts and recommended next steps.
72 Hours

Regulatory

We meet the strict 72-hour window for notifying relevant supervisory authorities (such as the ICO) where required under GDPR Article 33.

See how Worksome secures your global workforce

Join a 1:1 walkthrough of our platform and security architecture.
We’ll show you our AI guardrails and data residency controls.

Book a demo

Frequently Asked Questions about Security

What independent audits does Worksome undergo?
Where is customer data stored and hosted?
Can I choose a different data region?
How does Worksome protect data in transit and at rest?
How does Worksome handle security incidents and notifications?
Does Worksome support Single Sign-On (SSO)?
How are sub-processors vetted and managed?
How is the platform tested for vulnerabilities?
How does Worksome ensure AI outputs are accurate?
Is Worksome Intelligence compliant with the EU AI Act?

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